Shipping and returns

At Raw Proof, each piece of apparel and accessory is created on demand specifically for you. Find all the details on fulfillment timelines, shipping destinations, and our return policy below.

Frequently asked questions

We want your shopping experience to be seamless and transparent. Here are answers to the most common questions about our fulfillment process and policies.

Where do you ship?

We currently ship exclusively within the United States. We do not offer international shipping at this time.

How long will it take to receive my order?

Because our items are printed on demand, it typically takes roughly 14 business days to produce and deliver your order to your doorstep.

How can I track my shipment?

Once your custom order has been printed and packaged, you will receive an email confirmation with tracking details so you can follow its delivery progress.

What is your return policy?

Because all apparel and accessories are custom made to order, we cannot accept returns or exchanges for buyer's remorse or incorrect size selection. We only accept returns or replacements for items that arrive damaged or misprinted.

What should I do if my order arrives damaged or defective?

If your item arrives damaged, defective, or misprinted, please email us at [[email]] within a few days of receiving your order with photos of the issue. We will review it promptly to arrange a replacement.

What happens if my package is lost in transit?

If your package appears lost in the mail or has not updated within normal shipping estimates, please email us directly at [[email]] so we can investigate and assist you.

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